live88 FAQ
Users ask us about account setup, payment methods, game rules, loyalty rewards, and account security. This page answers the most common questions so you can get started on live88 without delay. Whether you are in Jakarta, Surabaya, Bandung, or another supported jurisdiction, you will find guidance on KYC verification, deposit and withdrawal via DANA, e-wallet, mobile banking, local payment, and bank transfers, and how our tier programme works.
This FAQ covers account registration, payments, game categories, loyalty tiers, account preferences, support contact, multi-account policy, and deposit ranges. If your question is not answered here, our English support team is available through your account dashboard. For detailed legal terms, review our Terms of Use and Privacy Policy
We at live88 keep your account secure through KYC verification, two-factor authentication, and encrypted data storage. Account setup takes a few minutes once you have your email, identity documents, and a deposit method ready. After email verification and KYC approval, you can deposit and start playing live-dealer games, slots, football markets, and esports.
- Account and registrationhow to start, KYC verification, password recovery, and multi-account policy
- Payments and transactionsdeposit and withdrawal via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and deposit ranges
- Games and marketslive-dealer tables, slots, football betting, esports, and game categories
- Loyalty and account caretier programme, account preferences, support contact, and security
No. We allow one account per person. If we detect multiple accounts linked to the same identity, email, phone number, or payment method, we will close all but one and may forfeit any balance. This policy protects our community and ensures fair play. If you have forgotten your password or username, use the password-reset link on the login page or contact our support team to recover your account.
Log in to your account and go to Settings. There you can update your email, phone number, password, and notification preferences. You can also enable two-factor authentication for extra security. If you wish to pause your account temporarily, contact our support team with your request. We will review your account status and help you with any adjustments you need. Account pauses are subject to verification and may affect ongoing promotions or tier status.
Our support team is available through your account dashboard. Log in, go to Help or Support, and submit your question or issue. We respond to all inquiries in English and will get back to you within one business day. For urgent account security issues, flag your message as priority. You can also check our FAQ and Terms of Use for answers to common questions before contacting support.
Payments and transactions
Yes. We support deposits and withdrawals via online payment, e-wallet, mobile banking, and local payment bank transfers. We also support online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. When you deposit, choose your preferred payment method from the list, follow the on-screen instructions, and your balance will be credited once the transaction is confirmed. Withdrawal requests are reviewed for verification and processed according to our standard timelines. Bank transfers may take longer during holidays like Idul Fitri or Idul Adha.
Deposit minimums and maximums vary by payment method. Most e-wallets (mobile banking, local payment, online payment, e-wallet) have lower minimums and are ideal for smaller deposits. Bank transfers (mobile banking, local payment, online payment, e-wallet) support larger amounts. Check the deposit page in your account for the exact ranges for each method. We do not charge deposit fees. If you have questions about limits or need to deposit a specific amount, contact our support team.
Games and markets
We offer live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, and multi-camera studios), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), football and tournament betting (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League), esports markets (Mobile Legends, Free Fire, PUBG Mobile), and specialty games. Each category has its own rules and odds. Review the game rules before you play, and start with games you understand.
Loyalty and account care
We reward active players with a tier-based loyalty programme. As you play and deposit, you earn points that move you up tiers. Higher tiers unlock better cashback rates, faster withdrawals, exclusive promotions, and birthday bonuses. Your tier status is shown in your account dashboard. Tier benefits are applied automatically to eligible transactions. Tier status is reviewed monthly, and inactive accounts may drop a tier. Promotions and tier rules are subject to change — check your account for the latest details.
Our support team is available through your account dashboard. Log in, go to Help or Support, and submit your question or issue. We respond to all inquiries in English and will get back to you within one business day. For urgent account security issues, flag your message as priority. You can also check our FAQ and Terms of Use for answers to common questions before contacting support.