live88Privacy Policy

This page describes what we collect when you use live88 and how we keep that data protected. We take your privacy seriously. We do not sell your information to third parties, and we use your data only to operate your account, process your transactions, comply with legal requirements, and improve our service.

When you create an account on live88, you provide personal information — your name, date of birth, email address, and contact details. When you deposit or withdraw, you share payment information. When you use our platform, we collect information about your activity — which games you play, when you log in, and how you interact with our service. All of this data is encrypted and stored securely.

Our servers may be located outside your jurisdiction. By using live88, you consent to the transfer and storage of your data in these locations. We comply with applicable data protection laws and maintain industry-standard security practices. If you have questions about how we handle your data, contact our support team through your account dashboard.

What Data We Collect on live88

We collect information in several categories. First, we collect account information — your name, date of birth, email address, phone number, and residential address. We use this to verify your identity and communicate with you about your account.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, the amount, and the payment method. We do not store your full payment credentials — payment processors handle that securely on their own servers.

Third, we collect activity data. We log when you log in, which games you access, how long you play, and your wager history. We use this to detect fraud, prevent abuse, and understand how our platform is used. We also collect technical data — your device type, browser, IP address, and operating system — to troubleshoot issues and improve performance.

How We Use Your Data on live88

We use your data to operate your account. We verify your identity before your first withdrawal. We process your deposits and withdrawals. We calculate your tier status and cashback eligibility. We send you account notifications — deposit confirmations, withdrawal approvals, and promotion updates.

We use your data to prevent fraud and abuse. We monitor for suspicious activity — multiple accounts from the same device, unusual withdrawal patterns, or attempts to exploit our bonuses. If we detect fraud, we may freeze your account and investigate.

We use your data to comply with legal requirements. Depending on your jurisdiction, we may be required to report certain transactions or verify your identity for anti-money-laundering purposes. We cooperate with regulatory authorities when legally required.

Third-Party Processors and Data Sharing

We share your data with third-party processors who help us operate live88. Payment processors handle your deposits and withdrawals. Email providers send our notifications. Analytics services help us understand how our platform is used. Identity verification services confirm your information. All of these processors are bound by confidentiality agreements and are prohibited from using your data for their own purposes.

We may share your data with regulatory authorities if required by law. We may also share your data if we believe it is necessary to prevent fraud, protect our platform, or comply with a legal obligation. We will not share your data with third parties for marketing purposes without your explicit consent.

Payment Processors

Handle deposits and withdrawals securely; do not store full payment credentials on our servers.

Identity Verification

Third-party services verify your identity before your first withdrawal; data is encrypted and deleted after verification.

Analytics Services

Help us understand platform usage and improve performance; data is anonymized where possible.

Regulatory Authorities

We share data if required by law; we will notify you unless legally prohibited from doing so.

Your Rights and Data Protection on live88

You have the right to access your data. Log into your account and navigate to "Account Settings" to view your personal information. You can update your email address, phone number, or residential address at any time. If you need to update other information, contact our support team.

You have the right to request deletion of your data. If you close your account, we retain your transaction history for legal and compliance purposes, but we delete personal information that is no longer necessary to operate your account. If you want to request deletion of specific data, contact our support team and we will assess your request.

Cookies and Tracking on live88

We use cookies to remember your login status, your preferences, and your activity on live88. Cookies are small files stored on your device. They help us provide a seamless experience — you do not have to log in every time you visit. You can disable cookies in your browser settings, but this may affect your ability to use live88.

We use analytics cookies to understand how our platform is used. These cookies collect anonymized data about page views, game selections, and user flow. We use this information to improve our service and fix bugs. We do not use this data to identify you personally.

Data Retention and Security

We retain your account data for as long as your account is active. After you close your account, we retain transaction history for legal and compliance purposes — typically 5–7 years depending on your jurisdiction. We delete personal information that is no longer necessary.

We protect your data with industry-standard encryption. Your password is hashed and never stored in plain text. Your payment information is encrypted and stored on secure servers with restricted access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Contact Us About Your Data

If you have questions about how we handle your data, want to request access to your information, or want to report a privacy concern, contact our support team through your account dashboard. We provide English support and will respond to your request within 24 hours. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can reach us through the same support channel.

Policy Updates

We may update this privacy policy from time to time. If we make material changes, we will notify you via email or through your account dashboard. Your continued use of live88 after the changes take effect means you accept the updated policy. If you do not agree with the changes, you may close your account.

We at live88 are committed to protecting your privacy and operating transparently. Your data is valuable, and we treat it with care. We do not sell your information, and we use it only to operate our platform and comply with legal requirements. If you have any concerns about your privacy on live88, contact our support team immediately. We are here to help.